Process Specific Resources & Documents

We strongly encourage students to seek legal representation. You have the right to be represented, although some students choose to represent themselves.

Downtown Legal Services

DLS is staffed by law students working under the supervision of lawyers, and is a service provided free of charge to students who qualify.
655 Spadina Avenue 
Toronto, ON M5S 2H9 
Downtown Legal Services Website

The DLS intake lines are normally closed during the following periods:

  • The month of December and first two weeks of January.
  • The month of April and first two weeks of May.
  • The last week of August and first two weeks of September.

Law Society Referral Service

The Law Society of Ontario operates the Law Society Referral Service. You will be able to speak with a lawyer or paralegal and receive up to a 30 minute consultation for free.
416-947-3330 (within the GTA) 
Law Society Referral Service Website

Legal Aid Ontario

In 1998, the Ontario government enacted the Legal Aid Services Act in which the province renewed and strengthened its commitment to legal aid. The Act established Legal Aid Ontario (LAO), an independent but publicly funded and publicly accountable non-profit corporation, to administer the province's legal aid program.
416-979-1446 (Toronto)
1-800-668-8258 (Toll Free)
Legal Aid Website 

Key Documents 

Terms of Reference for the Discipline Appeals Board

The Terms of Reference for the Discipline Appeals Board spell out the Duties, Membership, Appeals Process and Procedures and Secretariat of the Board.

Divisional and Faculty Registrar/Dean's Offices

Faculty of Applied Science and Engineering
Faculty of Arts and Science (Registrar's Office)
Faculty of Arts and Science (Office of Student Academic Integrity)
Faculty of Dentistry
Faculty of Law
Faculty of Medicine
Faculty of Nursing
Ontario Institute for Studies in Education, University of Toronto
Faculty of Pharmacy
Faculty of Kinesiology and Physical Education
School of Graduate Studies
University of Toronto Mississauga
University of Toronto Scarborough

*NOTE: If you are a Graduate student, please contact the School of Graduate Studies (SGS) Registrar's Office directly for assistance. 


Overview and Scope

The University strives to facilitate the inclusion of individuals with disabilities into all aspects of University life, including in the quasi-judicial processes supported by the Office of Appeals, Discipline and Faculty Grievances (“ADFG”). This is achieved, in part, by providing reasonable accommodations that allow for participation regardless of an individual’s abilities.

In developing this protocol for accommodation requests, the University is informed by its legal obligations under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. The University is also mindful that accommodation is a shared responsibility and that, to be effective, the process requires the cooperation of everyone involved.

Reasonable accommodations for an individual with disabilities can be wide-ranging and will necessarily be context and case-specific. Accommodations may be physical in nature, including, for example, the provision of documents in accessible formats etc. Other types of accommodations are procedural in nature and require adjustments to standard processes, including, for example, the format of the hearing or an increase in breaks during a hearing. The purpose of an accommodation request is to find a way to allow the person making the request to meaningfully participate in the process.

This protocol has been specifically developed for the following quasi-judicial processes supported by ADFG:

1. Non-Academic Discipline Process, including hearings before a Hearing Officer appointed pursuant to the Code of Student Conduct, and appeals of decisions by the Hearing Officer at the Discipline Appeals Board. These processes also include appeals to the University Tribunal of Interim Measures imposed by the Vice-President & Provost.

Any participant in these processes (party, representative, witness etc.) may request a disability-related accommodation in accordance with the procedures set out below.


Seek the Consent of the Adverse Party

It is often beneficial to obtain the consent of the adverse party to a requested accommodation, as this can make the granting of an accommodation quicker, especially if the requested accommodation is minor in nature. In instances where the requested accommodation will have a material impact on the hearing, the decision-maker (usually the Chair for a hearing) will almost always ask for the other party’s position before making a decision about the request.

The consent of an adverse party to the requested accommodation is not, however, a guarantee that requested accommodation will be granted in whole or part by the decision-maker, including where the requested accommodation will have a material negative impact on the efficacy of the hearing and/or where an individual with disabilities can be reasonably accommodated in a less intrusive way.

Making the Accommodation Request

Those with an accommodation request are encouraged to make the request as far in advance of a hearing as possible, by writing to the ADFG Office at Depending on where the case is in the process, the ADFG Office or a decision-maker, as the case may be, may be able to grant certain minor accommodations, without further inquiry, especially if the requesting individual has obtained the consent of the adverse party. If the accommodation request is likely to have a material impact on the hearing, the decision about the request will almost always be assigned to a decision-maker (usually the Chair of the hearing) for consideration.

All accommodation requests should set out, in detail, what specifically is being requested and, in general terms, the basis for the request. It is not necessary to disclose medical diagnosis or medical information in support of the requested accommodation to the ADFG Office.

Since it may take time to assess and implement accommodation measures, an individual is encouraged to raise their request at the earliest reasonable juncture, and again, preferably having obtained the other side’s consent or position.

Responses to the Accommodation Request

A decision-maker or the ADFG Office will often be able to decide whether to grant (in part or whole) or deny the requested accommodation without further consultation or information. Decisions will be guided by the University’s legal obligations under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

On occasion, however, a decision-maker may require additional information prior to deciding on the accommodation request. These include, but are not limited to, instances where the requested accommodation is complex or novel, or where it will have a material prejudicial impact on the adverse party or the decision-maker’s ability to conduct the hearing.

Where a decision-maker determines it is necessary, they may direct the individual requesting the accommodation to engage with one of the following offices, depending on the status of the individual requesting the accommodation:

Each of these offices will request medical documentation which substantiates the need for the requested accommodation, assess that medical information, and make an accommodation recommendation to the decision-maker on the basis of that medical information. These offices will not share a requesting individual’s medical diagnosis or information with the decision-maker.

A decision-maker may also seek further clarification from the offices set out above, including regarding the appropriateness of alternative accommodation which may have a lesser impact on the hearing process or adverse party, before making a final decision on the form of accommodation to be granted, if any.


If you have any questions regarding this protocol, please contact: