Never Claimed

HOLIDAY CLOSURE - SERVICE IMPACT

The Office of Convocation will be closed for the Seasonal Holidays from December 24, 2024 to January 6, 2025. The last day to submit a Diploma Replacement request to ensure processing before this closure is December 17, 2024 at 4:30 p.m.

Anything ordered after this date until the office closes on December 23 will be processed in January.

Due to the current postal strike (Canada Post), we do not recommend sending paperwork to our office during this closure. Please wait until January 6^th if sending via courier.

IMPORTANT: Canada Post Strike

Canada Post workers are on strike and mail is not being delivered. If you are sending anything to our office, please send by courier or drop it off in person.

We will provide updates as soon as possible.

To request a replacement diploma for one that was never claimed, please complete the following steps in this order for each diploma:

Contact the Office of Convocation to verify that your diploma was never claimed.
Clear any outstanding fees or financial holds with your Registrar
Once you have verified that your diploma was never claimed, complete the Replacement Diploma and Delivery form in its entirety with your original signature in ink
Complete the online Diploma Replacement Payment form and pay $150.00 CAD
Include the transaction ID from your payment on your Replacement Diploma and Delivery form
Return your completed original Replacement Diploma and Delivery form* to the Office of Convocation. If returning in-person, make an appointment.

Office of Convocation
University of Toronto
Simcoe Hall
27 King’s College Circle, Room 102
Toronto, ON M5S 1A1

Wait approximately 4 weeks after your document has been received for notification that your replacement diploma is being delivered by courier. Please allow 6-8 weeks during peak Convocation seasons (early May to the end of June and early October to the end of November).

*Electronically signed or sent documents will not be accepted. Your original signature in ink must appear on the form.