The Office of the Ombudsperson is committed to respecting your privacy. Your interactions with our office, including the fact that you have contacted us, are treated with the utmost confidentiality. We will not share your information or concerns without your explicit written consent, except in rare cases where there is an immediate risk to someone's health or safety.
As outlined in our Terms of Reference: "The services of the Ombudsperson are provided on a confidential basis." Initial consultations are conducted with complete discretion, and if you choose to pursue a formal complaint, your name and the details of your complaint will only be shared with staff members who need this information to respond. Those staff members are also bound by confidentiality. Confidentiality is vital to creating a safe space where you can express your concerns without fear of repercussions.
Your personal information is managed in accordance with the Freedom of Information and Protection of Privacy Act (FIPPA). For more details about privacy at the University of Toronto or if you have any concerns, please visit www.utoronto.ca/privacy or contact the Freedom of Information and Protection of Privacy Coordinator at Simcoe Hall, 27 King’s College Circle, Toronto, ON, M5S 1A1.