Student Services

If you have a concern about a student service:

The steps you need to follow depend on the campus where the student service is located.

ST. GEORGE CAMPUS
Student services located on the St. George Campus include Hart House, Career Centre, First Nation’s House, Multi-Faith Centre for Spiritual Study and Practice, Counselling & Psychological Services (CAPS), International Student Centre, Housing Service, Centre for Community Partnerships, Health Services, Accessibility Services, Academic Success Centre and Athletics Centre.
1. If you have a concern about a student service located on the St. George Campus your first step is to take it to the Director of the service (the Warden, for Hart House).
2. If your concern has not been resolved after taking this step, your second step should be to contact the administrator to whom the director reports:
Athletics Centre, contact the Office of the Dean of the Faculty of Physical Education and Health at 416-978-7943.
All others, contact the Assistant Vice-President Student Life at 416-946-7135.
3. If the matter is still not resolved, your third step should be to contact the Office of the Vice-Provost Students at 416-978-3870 or vp.students@utoronto.ca.

If you have followed the steps described but the matter is still not resolved or if you wish to talk with us before proceeding, please contact us.

MISSISSAUGA CAMPUS (UTM)
Student Services located at UTM include the AccessAbility Resource Centre, Career Centre, Health & Counselling Centre, Student Housing & Residence Life, and Physical Education, Athletics & Recreation (all under the umbrella of Student Affairs), along with the Registrar’s Office, Academic Skills Centre, and Early Learning Centre (childcare).
1. If you have a concern about a student service located at UTM your first step is to take it to the Director of the service.
2. If your concern has not been resolved after taking this step, your second step should
be to contact the administrator to whom the director reports:
Academic advising, financial aid or other registrarial issues, contact the Registrar
905-828-5399.
Academic Skills Centre, contact the Office of the Dean (Academic) at 905-828-5207.
Childcare, contact the Coordinator of the University’s Early Learning Centres at
416-978-6726.
All others, contact the Office of the Dean of Student Affairs at 905-828-3872.
3. If the matter is still not resolved, your third step should be to contact the Office of the
Principal at 905-828-5212 or principal.utm@utoronto.ca.

If you have followed the steps described but the matter is still not resolved or if you wish to talk with us before proceeding, please contact us.

SCARBOROUGH CAMPUS (UTSC)
Student Services located at UTSC include Academic Advising and Career Centre, AccessAbility Services, Department of Student Life, Health & Wellness, International Student Centre, Athletics & Recreation, and Student Housing & Residence Life.

  1. If you have a concern about a student service located at UTSC your first step is to take it to the Director of the service.
  2. If your concern has not been resolved after taking this step, your second step should be to contact the Dean of Student Affairs at 416-287-7674.
  3. If the matter is still not resolved, your third step should be to contact the Office of the Principal at 416-287-7025 or principal@utsc.utoronto.ca.

If you have followed the steps described but the matter is still not resolved or if you wish to talk with us before proceeding, please contact us.